The Benefits of Using Workforce Management Tools for your Business
A dedicated workforce is the most valuable asset that any company can have, no matter how big or small the
team is. Workforce management (or WFM) refers to a set of processes that are put in place to
maximize employee productivity. From effectively managing staff schedules to assessing employee
performance, a unified and integrated workforce management software can be of great help to any
organization. In this blog, we take a deeper look at how workforce management tools can help your
business grow.
Effective data management
Whether it is a small organization or a big corporation, data management is a crucial part of
monitoring business growth. Using workforce management software, HR managers can view real-
time data, compare employee performance to their working hours, and calculate total earnings
against the budget. Thanks to the automated system, managers can perform the analysis of complex
data quickly and efficiently. This helps to save both time and cost. Effective data management gives
HR managers the requisite information to enable them to make profitable decisions for the
company, which powers the successful growth of your business.
Managing attendance and employee timesheets
Tracking employee attendance and punctuality is one of the basic aspects of workforce
management. Almost every WFM software today allows a firm to track its employee attendance.
This can be done through a biometric punch-in system or logging in to the company’s internal
dashboard. Not only attendance, automated WFM tools also allow organizations to track an
employee’s working hours in a day. Tracking time and attendance on an integrated WFM system
reveal attendance patterns, which can give better insights in anticipating planned and unplanned
leaves. This allows the HR team to identify behavioral latecomers and employees with a tendency of
taking unplanned leaves.
More accurate payroll
In the traditional way of doing things, payroll administration used to be done manually. Employee
attendance data had to be processed first and then the payroll for each individual was calculated.
This would not only take a large amount of time, but also had higher chances of accidental errors.
Inaccuracy in payroll processing can lead to demotivation among employees and also cost the
business financially. With modern WFM tools, the payroll is processed automatically reflecting the
accurate working hours of each employee. With automated timesheets and audit-ready custom
reports, there is no chance of any payroll error when using workforce management software. Some
tools also offer features such as payroll syncing and instant payment options, which makes the
entire process more efficient and simpler. Automation also means your organization saves time and
cost.
Easy employee scheduling
It is the purview of HR managers to ensure seamless staff scheduling keeping in mind the numerous
variables such as employee availability, leaves and vacations, workload and project deadlines. They must take care that the absence of an employee should not overburden other members of the team
or cause any project delays. With an integrated WFM software, handling leave requests and time-
offs by employees becomes much easier. Manually applying for leaves and then getting them
approved by respected supervisors can be a cumbersome process to follow. For an HR manager
especially, it takes up a lot of their time as they are subjected to multiple requests at the same time.
With WFM tools, companies can digitally handle leave requests and approvals. HR can easily keep a
track of leave balances, monthly absences, and paid vacation time. They can avail this information
while preparing staff schedules to minimize any time conflicts.
Reduce administrative time for supervisors
HR alone is not responsible for managing leave requests and unplanned employee absences.
Respective department heads, team leaders and supervisors also have an important say in these
matters. Approving leave requests, marking special exceptions in attendance sheets, and managing
the extra workload due to sudden absenteeism – supervisors are involved in many aspects of
employee management. Having an integrated system allows them to keep a track of these
administrative processes effectively, reducing their involvement from hours to minutes. This saves
significant time for the team leaders and supervisors.
Increase employee productivity
The main goal of workforce management tools is to maximize employee productivity. When
automated processes are set up to track employee attendance, it was seen that companies had a
significant drop in late comings, early exits, extended lunch and coffee breaks, and fraudulent
punching. This ensured that more tasks were accomplished within the same working hours. WFM is
also beneficial for employee motivation. Employees can clock in/out with ease, view their leave
balances in real-time, view pending tasks, and request time-off with just a click. When employees
have a greater visibility of their schedule, they are better able to plan their work for the day. This, in
turn, increases productivity.
Minimize compliance risks
Every organization must conduct business in compliance with local and national regulations. They
must maintain records that prove the business has honored all its legal responsibilities. Maintaining
these records manually always leaves a chance of human error, which in turn, can lead to hefty fines
for your company. Fixing such errors is a time-consuming process, and your business reputation can
suffer in the meanwhile. Implementing automated WFM software lets you keep your compliance
records error-free.
Enhance customer experience
WFM tools can combine employee performance with customer service. Clients can submit their
feedback about a certain employee into their records, which is later taken into consideration during
the employee evaluation process. HR managers can assess whether the accepted standards of
customer service were met and accordingly, evaluate their performance. This opportunity to deliver
feedback is well-appreciated by many clients, keeping them happy.
Conclusion
By choosing to install workforce management software, you end up automating several business
processes in your organization. This not only helps save time and cost, but also improves the
workflow functionality within your organization. It allows your HR team to concentrate on analytical
and decision-making tasks rather than completing manual tasks. Install one for your business now!
